Shipping Policy
Order Processing
Orders are typically processed within 1–2 business days, excluding weekends and holidays. During periods of high demand, processing times may extend slightly.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Availability
Nomadic Concepts ships hemp-derived Delta-9 THC products only to states where permitted by applicable law.
Because hemp regulations vary by state and continue to evolve, shipping availability may change. We actively monitor state laws and update our shipping permissions accordingly.
Orders placed to states where our products cannot be legally shipped will be canceled and refunded automatically.
Adult Use Only (21+)
Nomadic Concepts products are intended for adults 21 years of age or older. By placing an order on our website, you confirm that you meet the legal age requirement.
An adult signature may be required upon delivery depending on carrier policies and local regulations.
Address Accuracy
Please verify your shipping information before completing your purchase. Orders returned due to incorrect or incomplete addresses may require additional shipping fees before reshipment.
Lost or Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the packaging
- Photos of the product
Our team will review the issue and work to resolve it promptly.
Questions
For questions regarding shipping or order status, please contact: info@mynomadicconcepts.com